Contact support
Use the current email or WhatsApp options on the public Support page. The previous portal ticket system and support chatbot are retired. Server administration questions concern the installed panel; account, payment and key questions concern luxipanel.com.
Help and support →Prepare a useful report
Include the affected product, client and panel versions, time of failure, selected target, exact error and reproduction steps. Explain the expected result and attach a redacted screenshot or log excerpt. Never send passwords, private keys, full API keys, session cookies or two-factor recovery codes.